Archive for the ‘Job Descriptions’ Category

What do Baggage Porters & Bellhops do?

Baggage Porters and Bellhops are responsible for transferring luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Receive and mark baggage by completing and attaching claim checks. Greet incoming guests and escort them to their rooms. Assist physically challenged travelers and other guests with special needs. Act as part of the security team at transportation terminals, hotels, or similar establishments. Deliver messages and room service orders, and run errands for guests.

Explain the operation of room features such as locks, ventilation systems, and televisions. Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.Maintain clean lobbies or entrance areas for travelers or guests. Transport guests about premises and local areas, or arrange for transportation. Compute and complete charge slips for services rendered and maintain records.

Page guests in hotel lobbies, dining rooms, or other areas. Pick up and return items for laundry and valet service. Inspect guests’ rooms to ensure that they are adequately stocked, orderly, and comfortable. Complete baggage insurance forms. Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.

You will have to work directly with the public and possibly serving customers in restaurants and stores, and receiving clients or guests. Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

What do Counter and Rental Clerks do?

Counter and rental clerks receive orders for repairs, rentals, and services. Compute charges for merchandise or services and receive payments. Prepare merchandise for display, or for purchase or rental. Recommend and provide advice on a wide variety of products and services. Answer telephones to provide information and receive orders. Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Keep records of transactions, and of the number of customers entering an establishment. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. Inspect and adjust rental items to meet needs of customer.

Explain rental fees, policies and procedures. Reserve items for requested times and keep records of items rented. Receive orders for services, such as rentals, repairs, dry cleaning, and storage.Rent items, arrange for provision of services to customers and accept returns. Provide information about rental items, such as availability, operation or description. Advise customers on use and care of merchandise. Allocate equipment to participants in sporting events or recreational activities.

What do Crossing Guards do?

Crossing guards help guide or control vehicular or pedestrian traffic at such places as streets, schools, railroad crossings, or construction sites. Direct or escort pedestrians across streets, stopping traffic as necessary. Guide or control vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites. They communicate traffic and crossing rules and other information to students and adults. Direct traffic movement or warn of hazards, using signs, flags, lanterns, and hand signals. Inform drivers of detour routes through construction sites. Learn the location and purpose of street traffic signs within assigned patrol areas. Monitor traffic flow to locate safe gaps through which pedestrians can cross streets.

Activate railroad warning signal lights, lower crossing gates until trains pass, and raise gates when crossings are clear. Discuss traffic routing plans and control point locations with superiors.Distribute traffic control signs and markers at designated points. Record license numbers of vehicles disregarding traffic signals, and report infractions to appropriate authorities. Report unsafe behavior of children to school officials. Stop speeding vehicles to warn drivers of traffic laws.

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