Archive for the ‘Job Descriptions’ Category

Bilingual Customer Service Representatives Jobs

In this bad economy, it is difficult to find a good job. People who know multiple languages will get hired before those who only speak one. This is especially true in jobs where you will be interacting with a wide audience. There is a huge demand from employers looking for bilingual customer service representatives because businesses sell their products to many different kinds of people. They will need people who are capable of resolving problems in a manner which reflects the culture of the individual. In fact these jobs are considered to be fast growth jobs by many employment agencies with an abundance of positions available.

There are several reasons for the availability of bilingual customer service jobs. First of all, the customer service field tends to have high turnover rates. This means that many people take jobs and move on after a short period of time. Of course, many businesses need bilingual workers to help serve customers. This is particularly true in specific areas of the country where large percentages of the population may not speak English.

Education and Training

If you wish to be a bilingual customer service representative, you may be able to find a job with just a high school diploma. Your employer will be able to train you on the job in order to complete your job duties. However, you must have a good to excellent language skills in order to qualify for most jobs. That means that you must be fluent in a language other than English such as Spanish, Arabic or Chinese.

Depending upon the job, you may need to have earned a college degree. In most cases, you will be able to obtain employment with a community college degree. In fact, you may find that there are more customer service representative jobs available for bilingual customer service agents that do have a college degree.

Bilingual Customer Service Representatives Duties

Duties for customer service representatives vary from job to job. However, most of your duties will consist of dealing with customers who may not speak English as a first language. You may take orders for a catalogue company over the phone, work in a call center, or you may work to resolve customer complaints. You may also work in an office scheduling appointments for customers. In some cases, bilingual customer service representatives are called on in order to translate conversations between business management and their customers.

If you are looking for a job, like talking with people, and are fluent in several languages, you may want to consider getting a job as a bilingual customer service representative.

Code Enforcement Officer Jobs

Code enforcement officers are responsible for enforcing regulations, rules, and laws of a city, county, or state. Sometimes called municipal regulations officers, code enforcement officers have various titles depending on their specialization. These code enforcement officers are different from police officers. Police officers maintain public order, prevent crime, and enforce criminal law. Their job usually falls under law enforcement rather than code enforcement.

Positions involved with code compliance include building inspectors, fire marshals, and health inspectors, among other titles. These officers ensure compliance with civil code. Their jobs impact the welfare of the public, public works, business activity, consumer protection and rights, code building standards, land use, and other municipal matters.

Building Inspectors

Most building, construction, and zoning inspection jobs are within local government jobs systems. Home inspection workers are usually self-employed. These code enforcement officers examine buildings, streets and roads, water and sewer systems, dams and bridges, and other structures, to enforce building codes and standards.

Most jobs require a high school diploma or equivalent. They may also require a state license or certification. According to the United States Department of Labor, the median annual wage for a building inspector is $50,180. Employment is expected to grow by17 percent through 2018, as concern for public safety and quality construction continues to grow.

Fire Inspectors

Fire inspectors visit homes and businesses to ensure compliance with local and state fire codes. Fire investigators interview witnesses and collect evidence to determine the cause of fires. National, state, and local forests and parks may employ special code enforcement officers to watch for and report wildfires.

Most workers in these positions have fire suppression training and experience, in addition to a high school diploma. According to Department of Labor statistics, workers in fire inspection and investigation earn a median annual income of $53,030. Job growth is expected to increase by nine percent through 2018, as the population increases.

Health Inspectors

Health and safety technicians typically work for state and local governments. They enforce rules on safety, health, and environment. They perform inspections, test air quality, design safe work spaces, and complete similar tasks. Many of these code enforcers attend post-secondary school to earn an associate degree or certification. Workers with advanced degrees become health and safety specialists.

According to the nation’s Bureau of Labor Statistics, workers in this career field earn a median annual salary of $45,360. The federal government projects a 14 percent job growth through 2018, due to the growing public demand for a safe and healthy environment.

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Popular Receptionist Jobs

Receptionists work in a variety of business settings from physician’s office to law firms. The company receptionist is the person who makes the business first impression to customers; therefore, professionalism and appearance is very important. Depending on the type of business, a receptionist’s duties may involve a variety of technical skills from understanding law basics to billing insurance companies for payment. Receptionists can become jobs with stability because a positive business image improves customer services and increases sales.

Popular Receptionist Positions

Medical Receptionist

A medical receptionist is by far one of the most popular as most everyone has communicated with this office gatekeeper. The medical receptionist is the first person encountered by the patient, and it is where patients sign in and present their payment information. A receptionist in a physician’s office is responsible for screening phone calls, maintaining medical records, setting appointments, and billing insurance companies. A medical receptionist’s duties may include keeping the waiting room clean and stocked with up-to-date magazines and brochures. When it comes to setting appointments, the medical receptionist is the liaison between the patient and physician. The receptionist is responsible for maintaining the physician’s calendar, which is a major office responsibility.

Attorney Receptionist

Another popular receptionist job is working for an attorney. This receptionist may also serve as a legal secretary and have multiple duties that include screening phone calls, contacting clients, and assisting the paralegal professionals and attorneys with research and documentation. A legal receptionist may arrange appointments for clients to meet with their attorney. Colleges and universities usually have a receptionist available to greet visitors and to answer questions and give directions around campus. Many businesses employ receptionists, and the position is a great entry level choice into a chosen career path.

Receptionist Education Required

Many entry level receptionists have vocational training, certificates or an associate degree in their chosen line of work. A medical receptionist requires specialized training in medical billing, coding and medical terminology. Similarly, a legal receptionist requires legal terminology and specific document preparation knowledge unique to the legal profession.

Receptionist jobs are everywhere and may provide stable work in uncertain economic conditions. A receptionist must enjoy working with people, love multi-tasking and have a willingness to adapt to change. In exchange for these professional skills, receptionists usually enjoy regular hours in a comfortable work environment. The benefits of working as a receptionist are many, and long-term rewards that include promotion are a real possibility for those who choose to advance their skills and education.


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