What do Concierges do?

Concierges assist patrons at hotel, apartment or office building with personal services. You may take messages, or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance. Make dining and other reservations for patrons, and obtain tickets for events. Provide information about local features such as shopping, dining, nightlife, and recreational destinations. Make travel arrangements for sightseeing and other tours.

You will receive, store, and deliver luggage and mail. Also perform office duties on a temporary basis when needed. Pick up and deliver items, or run errands for guests. Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as finding the best hand-washing soap. Arranging for the replacement of items lost by travelers. Arrange for interpreters or translators when patrons require such services. Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear.

You will likely use computers of hardware and software to program, write software, set up functions, enter data, or process information.

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