What do Counter and Rental Clerks do?

Counter and rental clerks receive orders for repairs, rentals, and services. Compute charges for merchandise or services and receive payments. Prepare merchandise for display, or for purchase or rental. Recommend and provide advice on a wide variety of products and services. Answer telephones to provide information and receive orders. Greet customers and discuss the type, quality and quantity of merchandise sought for rental. Keep records of transactions, and of the number of customers entering an establishment. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. Inspect and adjust rental items to meet needs of customer.

Explain rental fees, policies and procedures. Reserve items for requested times and keep records of items rented. Receive orders for services, such as rentals, repairs, dry cleaning, and storage.Rent items, arrange for provision of services to customers and accept returns. Provide information about rental items, such as availability, operation or description. Advise customers on use and care of merchandise. Allocate equipment to participants in sporting events or recreational activities.

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